User Experience Professionals Association - Minnesota Chapter


Upcoming events

Upcoming events

    • 14 Jan 2021
    • 6:00 PM - 7:30 PM (CST)
    • Online - Zoom Webinar

    January Event

    What Does It Take To Create a Great Customer Experience?

    Reaching your target customers and delivering experiences that delight requires more than a flashy website and a slick app.

    Customers and employees need to see themselves in your business; in your products and services. Improve your understanding of what drives both customers and the employees who serve them and you’ll find much better engagement all around.

    In this interactive session, we will:

    • discuss how to approach this work using change enablement and UX practices
    • share tactics that will help you lay the foundation
    • provide space for trying them out in real-time.

    Bring your questions and current customer experience concerns. We will use them as input to illustrate - not just talk about - this approach in action.

    Schedule: 6:00 pm - 7:30pm

    Location: Zoom Webinar


    Kasey Ross is a Change Strategist at Clockwork. She has more than a decade of experience supporting individuals and companies through business transformations, organizational development, and technology changes. She draws on behavioral science, community engagement and user experience approaches, along with traditional change management techniques, to deliver creative solutions to clients.

    Danielle Miller is an Experience Strategist at Clockwork. She helps clients in a variety of industries create actionable website and marketing strategies and design human-centered experiences. She enjoys guiding teams through the journey of blending user needs with business objectives and leveraging user research to craft the best solutions.

    • 11 Feb 2021
    • (CST)
    • Online - Zoom Webinar

    February Event: Details Coming Soon

Past events

12 Nov 2020 World Usability Day 2020 - Human-Centered Technology
08 Oct 2020 October Event: Securian Case Study
02 Oct 2020 Training Series: Using Human-Centered Design to Build Better Products
26 Sep 2020 Behavioral Design Workshop led by Susan Weinschenk
25 Sep 2020 The Top 5 Takeaways From Cool Behavioral Economics Research (There's no Math, We Promise)
04 Aug 2020 UXPA-MN Outdoors
16 Jul 2020 July Event: XD vs Sketch vs Figma
07 Jul 2020 Canceled: Annual Summer Social at Tattersall Distilling
11 Jun 2020 Fathom Consulting: Escape from Flatland - UX Meets Industrial Design
14 May 2020 Tightrope Walking 101: A Design Ops Panel Discussion
16 Apr 2020 People First: Human-Centered Innovation, Transformation & Iteration
12 Mar 2020 Wearable Technology: Challenges and Opportunities for the Future
13 Feb 2020 Lightning Talks at Publicis Sapient
09 Jan 2020 Meet the 2020 UXPA-MN Board
14 Nov 2019 World Usability Day - Designing for the Future We Want
10 Oct 2019 HCD Research + Diversity in Design
12 Sep 2019 Strategies for Measuring UX / Research Lab Tours
08 Aug 2019 "Pitch Perfect" Job Fair & Career Help
09 Jul 2019 Annual Summer Social at Tattersall Distilling
13 Jun 2019 Health Partners and Celarity: Design Systems for Care Systems
18 May 2019 U / X / D: Intersections and Overlaps of Users, Experience, and Design
09 May 2019 Fathom Consulting: Designing Navigable Data Visualization
25 Apr 2019 Horizontal Integration: Design & MBA
24 Apr 2019 Journey Mapping Real-World Experiences
07 Mar 2019 Building & Sustaining Design Systems
12 Feb 2019 AR/VR: User Experience & Virtual Reality
10 Jan 2019 Clockwork: Expanding the UX Team
13 Sep 2018 Panel: The Many Roles of UX in Healthcare / Research Lab Tours
09 Aug 2018 Applying Behavioral Economics Principles to UX Design
24 Jul 2018 Annual Summer Social at Tattersall Distilling
14 Jun 2018 Old Dog, New Tricks: Lessons learned entering the security market
10 May 2018 Research, Strategy, and Design Sprints at 3M Design: Two case studies in Health Care UX
12 Apr 2018 (Un)Natural Language: Designing Voice Interactions to Improve Healthcare Outcomes
08 Mar 2018 Overcoming the Challenges of Designing UX at Scale
08 Feb 2018 UX Design for Seniors Aging in Place!
11 Jan 2018 Selling Your UX Design Ideas to Anyone!
12 Oct 2017 Politics and UX: Lessons Learned Working in Higher Ed (panel)
14 Sep 2017 UX Portfolio Do's and Don'ts! Get Expert Advice from our Panel
10 Aug 2017 Facing the Challenges of UX in IoT
11 Jul 2017 UXPA Summer Social at Bad Weather Brewing Company
12 Jun 2017 Spring Workshop: Helping Your Customers Find Appealing Content
08 Jun 2017 June Event: Don't Shut Me Out! Language is Content, Usability and Accessibility
11 May 2017 May Event: UX Design in a Post-Screen World
13 Apr 2017 April Event: Designing a Culture of Experience
09 Mar 2017 March Event: The State of UX: Trends in Tools and Techniques
09 Feb 2017 February Event: Process, Principles and Prototyping
12 Jan 2017 January Event: Rightsizing UX Research
10 Nov 2016 November Event: Celebrate World Usability Day with Bar Trivia
28 Oct 2016 Workshop: Tools and Deliverables: Methods, Guidelines, and Templates for Getting Content Strategy Right
13 Oct 2016 October Event: Purpose and Familiarity: 2 Keys to Unraveling User Expectations
08 Sep 2016 September Event: Building a Culture of Experience
11 Aug 2016 August Event: Revolving Door Studies Program at Deluxe
14 Jul 2016 July Event: Summer Social
09 Jun 2016 June Event: Explaining Anything to Your Boss & Grandboss
17 May 2016 May Event: Integrating User Centered Design into the Product Lifecycle
16 May 2016 Workshop: How to Filter Information with Karl Fast
14 Apr 2016 April Event: Our Journey from User Experience to Service Experience
10 Mar 2016 March Event: Scrolling With Purpose
11 Feb 2016 February Event: Creating Useful Data Visualizations
14 Jan 2016 January Event: UX Strategy & Simplification
12 Nov 2015 World Usability Day
08 Oct 2015 October Event: Designing for Behavior
10 Sep 2015 September Event: Pay it Forward: Investing in the Next Generation of UX Designers
13 Aug 2015 August Event: How To Design The Fun Out Of Things
11 Jun 2015 June Event: UX Career Question: Consult? Or In-House? (And What to Consider)
14 May 2015 May Event: Competitive Analysis: Strategic UX Spy Games
04 May 2015 UXPA MN Mentorship Wrap Up Party
22 Apr 2015 IA Summit Happy Hour
15 Apr 2015 April Event: Sorting Out Product Management and User Experience
12 Mar 2015 March Event: UX on a Lab-Style Team
12 Feb 2015 February Event: Try before you buy: user experience testing in your RFP process can save you time and money
08 Jan 2015 January Event: CUBI UX Model
05 Dec 2014 Organizational Visit at Clockwork
14 Nov 2014 Organizational Visit at The Nerdery
13 Nov 2014 World Usability Day
09 Oct 2014 October Event: A211y - An Exploration into Accessibility, Agile & WCAG 2.0
29 Sep 2014 Contextual Design Happy Hour with Karen Holtzblatt
29 Sep 2014 Workshop: Contextual Design with Karen Holtzblatt
24 Sep 2014 Student Event: An Introduction to UX
11 Sep 2014 September Event: Contextual Inquiries: Planning, Conducting, and Analyzing Data
14 Aug 2014 August Event: Visualizing Data for People: A Human Factors Perspective
10 Jul 2014 July Event: Summer Social and Unconference
12 Jun 2014 June Event: Ideation Workshop: Blue Sky Idea Generation
08 May 2014 May Event: RedEye, by Stratasys: Meeting the UX Challenges of Designing and Communicating for 3D Printing
10 Apr 2014 April Event: DevJam: Continuous Product Learning: Eliminating Uncertainty in Mobile Design
26 Mar 2014 Webinar: CogTool Tutorial with Bonnie John
13 Mar 2014 March Event: Clockwork: One Size Never Fits All - Five Takes on UX Process Flexibility
13 Feb 2014 February Event: Redesigning for Usability While Honoring Historical Integrity
09 Jan 2014 January Event: How HealthPartners embraced Lean UX to change the culture and improve their process
14 Nov 2013 World Usability Day 2013
25 Oct 2013 Workshop 2: Crowdsourcing & Speed Dating: Generating Ideas and Getting User Insight on Radically New Products
24 Oct 2013 Workshop 1: Crowdsourcing & Speed Dating: Generating Ideas and Getting User Insight on Radically New Products
10 Oct 2013 October Event: Innovation, Culture, & Soul
12 Sep 2013 Contextual Task Analysis for an Enterprise Mobile App
15 Aug 2013 Axure Workshop: Zero to Sixty
08 Aug 2013 August Event: How to collaborate with your clients during research and design
25 Jul 2013 July Event: Summer Social and Unconference
13 Jun 2013 June Event: The Journey of Wander: A mobile app that creates adventures
09 May 2013 May Event: Design and Innovation: The Human Perspective
11 Apr 2013 April Event: Implementing Lean UX in an agency environment
14 Mar 2013 March Event: Resuscitating Walt: Story Mapping and Story Telling Experiences at Disney
21 Feb 2013 February Event: The Road to Redesign: Applying UX Strategies to Handle Skeptical Speed-bumps
10 Jan 2013 January Event: UX meets Agile Development in CaringBridge 5.0
13 Nov 2012 November Social Event: Rosenfeld Media/Brain Traffic Happy Hour with Lou Rosenfeld, Susan Weinschenk, and Steve Krug
08 Nov 2012 UxPA November Event: World Usability Day
08 Nov 2012 UM Event: World Usability Day: "Usability as Service Learning" at the Univ. of MN
11 Oct 2012 October Event: Behind the Scenes at The Nerdery
04 Oct 2012 Measuring the User Experience: A Workshop on Usability Metrics
13 Sep 2012 September Event: UX Design Process at Worrell
09 Aug 2012 August Event: Microsoft’s Windows 8 Design & User Experience
12 Jul 2012 July Event: Hands-On (and Eyes and Ears) Accessibility Workshop
14 Jun 2012 June Event: The Value of Remote Usability Testing
10 May 2012 May Event: Teaching UX Design: A Peek into a University of Minnesota Graphic Design Class
12 Apr 2012 April Event: Designing for Behavior Change
08 Mar 2012 March Event: Designing Social Media Communication Tools for the Workplace
09 Feb 2012 February Event: How Contextual Inquiries Can Change Design Direction
10 Nov 2011 World Usability Day 2011: EDUCATION: Designing for Social Change
13 Oct 2011 UPA MN October 2011 Meeting: UPA Goes to Target Field
23 Jun 2011 UPA MN June 2011 Meeting: UX Design for the Largest Agile Project You've Never Heard Of
17 May 2011 UPA MN May 2011 Meeting: Integrated Product Development with David Hussman
14 Apr 2011 UPA MN April 2011 Meeting - Winning Big in UX: Changing the Problem-Solving Culture in Organizations
16 Mar 2011 UPA MN March 2011 Meeting: Roundtable Discussion
13 Jan 2011 UPA MN January 2011 Meeting - Best Practices in Mobile Web Design
11 Nov 2010 UPA MN November 2010 Meeting - The Real Deal: Content Strategy
14 Oct 2010 UPA MN October 2010 Meeting - It's Coming From Inside the House: Discovering the Mobile User
15 Sep 2010 UPA MN September 2010 Meeting: Getting Design into the Corporate DNA
10 Jun 2010 UPA MN June 2010 Meeting: Neuro Web Design - What Makes Them Click?
28 Apr 2010 Special Event: The Art & Science of Seductive Interactions with Stephen P. Anderson
08 Apr 2010 UPA MN April 2010 Meeting: Exploring the Online Research Methodology
11 Mar 2010 UPA MN March 2010 Meeting: Products over Process: Advancing Agility with Design Thinking
11 Feb 2010 UPA MN Febuary Meeting: Help is out there: Online community, community artifacts, new ways of harnessing knowledge
14 Jan 2010 UPA MN January Meeting: Psychological Tools for Designing Experiences

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