Previous Educational Resources


Educational Resources from previous months can be found here! If you didn't get around to checking out everything we offered one month or simply want to review it again, previous months' resources will be kept here.

June: Pride

This month, we are celebrating Pride with reading and videos related to the LGBTQ+ experience. Though a short list of articles and videos couldn't possibly do justice to the LGBTQ+ experience, we've tried to curate a diverse set of resources here to help amplify the voices and experiences of our LGBTQ+ friends and colleagues.


Read

How to make an LGBTQ+ inclusive survey by Mei Ke

Mei breaks down a survey they received graduate school about the services the school provided. They go in-depth examining the problems with the way the school approaches gender and sex along with solutions for how to improve it.

Gender-inclusive product design by Moran Yossef

A brief look at how a member of the LGBTQ+ community approaches inclusive product design.

A 10-step guide to queer UX by Roniece Ricardo

Roniece Ricardo is a software engineer from New York who has written numerous articles about inclusion and the shifting role of human relationships with technology. This article goes beyond just literal product design and discusses how teams can foster a more inclusive, queer-friendly environment.

UX Case Study - DESIGNING A FRIEND-ZONE FOR AN LGBTQ+ CHRISTIAN DATING APP by dakari

Mei breaks down a survey they received graduate school about the services the school provided. They go in-depth examining the problems with the way the school approaches gender and sex along with solutions for how to improve it.

What it's like to be an LGBT Female Leader in Tech by SHECANCODE

SHECANCODE interviews Nicky Hoyland from DBLX about growing into a leadership role within the tech/design space. SHECANCODE has numerous other interviews like this with leaders in the UX space, specifically focused on women and allies within the workplace.

Pride 2020: the role of design in the LGBTQ community by Molly Long

Molly does a post-mortem on how different organizations approached Pride in a pandemic in 2020, with takeaways that can be applied to future celebrations.

Watch

Designing for the LGBTQ Community by Chelsea Hostetter


Access to tech jobs: Barriers & Opportunities by Anna Lytical (from QueerTech 2019)

Note: Anna's entire YouTube channel is full of tremendous videos related to coding, UX, and the queer experience within software design and development. You can check it out here: https://www.youtube.com/c/AnnaLytical/videos

Do

Queer Design Club

From their website: We are building a community where LGBTQ+ designers can celebrate queer contributions to the design industry and visual culture, share their work, and connect with each other.


May: Inclusive UX Design

On May 13, UXPA-MN welcomes Joelle Allen, Chief Inclusion Strategist at Interaction Traction, Inc. and Director of Client Engagement at kpCompanies to talk us through anti-racist hiring practices and how to find and retain diverse talent.

To coincide with Joelle's virtual visit, we have curated a number of resources related to diversity, inclusion, and allyship within the UX discipline. This is by no means intended to be a comprehensive list of resources on this topic. We recognize that being a good ally and designing for all types of users is a complex, integral part of our work and there are countless voices in the community from whom we can learn. Please do not hesitate to reach out with additional works on this topic that you think would benefit our community.


Read

Designing for diversity by Daniel Jenkins and Lisa Baker

If diversity and inclusion in design is something you haven't thought much about - or haven't known where to start - this short article articulates some of the most common-sense reasons why we should design with a diverse user population in mind.


Don't Drink the Kool-aid: Why Apple's New Approach to Diversity and Inclusion is Deeply Problematic by Vivanne Castillo

Vivanne takes a critical look at what one tech giant was doing in the diversity and inclusion realm. This article is a few years old, but still raises many good questions and criticisms that we can use today to evaluate our own companies' diversity and inclusion policies. Part of good allyship is calling out when things aren't working.

As a note, Denise Young Smith stepped down from Apple later that year, and Apple hired Christie Smith (https://www.businessinsider.com/apples-vp-diversity-12-white-men-can-be-diverse-group-2017-10). Christie Smith recently left Apple in 2020. (see: https://www.usatoday.com/story/tech/2020/06/17/report-apples-head-diversity-and-inclusion-has-left-company/3204852001/)

The original article by Vivianne is included not as a criticism of Apple in 2021, but rather as a way to critique the way many businesses have handled and continue to handle the idea of Diversity and Inclusion.


Designing Ourselves: Identity, Bias, Empathy, and Game Design by Dr. Karen Schreier

Game Design and traditional software design share many of the same tactics and many of the same challenges. Dr. Schreier details the findings from a series of Game Jams with students. A lengthy read, so grab yourself a coffee before settling in.


8 Best Practices for Designing Infographics for Diversity and Inclusion by Lydia Hooper

Lydia Hooper walks through a number of useful tactics for designing graphics within a website to be inclusive and welcoming to a diverse audience.

Watch

Inclusive Design is a Welcome Mat by nngroup


Product Inclusion for More Inclusive Design by UXPA International


Accessibility and Inlusive UX Design with Alexis Lucio by Hello, I'm Alexa


Screaming in the Silence: How to be an ally, not a savior by Graciela Mohamedi


Listen

Leading With Empathy & Allyship by Melinda Briana Epler

This entire podcast series is a phenomenal listen, though if you want to focus on strictly design concepts, the April 5, 2021 episode titled "Designing for Intersectional Inclusion with Frieda McAlear" is a great place to start.

Do

COMING SOON! Inclusive Design by Adobe Design

This coming June, Adobe is releasing an entire course dedicated to Inclusive Design. Though it cannot be accessed yet, you can sign up for updates to the curriculum once it is released.


April: Information Architecture

April is National Records and Information Management Month in the United States and although it primarily exists as a means to encourage sound record-keeping for individuals and businesses, it is an opportunity for those of us responsible for designing, researching, and developing user experiences to focus on how we can organize information in the most intuitive way for our users. I hope that these resources related to Information Architecture in UX Design help give you new ways of thinking about how you can help users better manage the informational load within the experiences that you're helping to build.


Read

Information Architecture. Basics for Designers. by tubik (UX Planet)

If you're not clear on what Information Architecture is or you're just breaking into the UX discipline, this is a great primer on what we mean when we discuss IA. There are links to further readings at the end as well.


The Beginner's Guide to Information Architecture in UX by Nick Babich (Adobe)

Another good primer on Information Architecture written specifically for those who may be (or hope to be) UX Architects. Complete with a number of very useful visuals to illustrate the examples and practical applications that are outlined.


Designing More Efficient Forms by Nick Babich (UX Planet)

The second item by Nick on this list. He provides practical examples of how to apply IA principles to the design of strong forms.


Card Sorting: Uncover Users' Mental Models for Better Information Architecture by Katie Sherwin (nn group)

Perhaps the most effective user research method to uncover Information Architecture-related insights is the card sort. This article explains what they are, how they work, and what benefits you get from including these kinds of user research activities as part of your design exploration.


Watch

A Beginner's Guide to Information Architecture by Career Foundry


Understanding Information Architecture - Dan Klyn and Shari Thurow at UXPA 2013 by UXPA International


Chris How - Digital Experiences and Information Architecture by Usabilla


Footers are Underrated by NNgroup


Listen

#169 Reintroduction to Information Architecture with Donna Spencer by UX Podcast

Description from show page: "We get a reintroduction to information architecture with Donna Spencer. Donna shares with us some of the methods and tools she teaches as part of her workshops as well as look at some of the challenges that information projects can throw at you.

We reflect with Donna about how information architecture has changed through the years, going on a journey from structure and search to UX before falling into engagement and usability. Information projects of today are more complex than ever before, but we’re also getting better at doing them."

10 // Abby Covert, Etsy // Information Architecture and Content Strategy by The Content Strategy Podcast

Description from show page: "Author, speaker, and noted information architect Abby Covert joins Kristina to talk about the IA community and finding your own community of discipline. They also touch on the relationship (and overlap) between content strategy and IA, and what IA looks like at a large company like Etsy

Do

Web Design Strategy and Information Architecture by coursera

This course is focused on the early user experience (UX) challenges of research, planning, setting goals, understanding the user, structuring content, and developing interactive sequences.  (NOTE: You can try coursera for free, however courses are behind a pay wall after an initial free trial period. UXPA-MN does not endorse or have any affiliation with coursera.)


Do you have ideas for a future theme or resources you'd like to see covered here?
Contact Scott Caruso so the UXPA-MN team can review it for inclusion in a future update!

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