Customers today want more than a good product at a good price. They expect a better and better experience – more personal, more digital, time well spent and worth remembering. And great brands make them feel part of something bigger, something important. So when it comes to customer and brand experience, the best story wins.
Drinks and hor d’oeuvres will be served.
What you’ll learn:
How technology and story evolved with us
How story and experience are two sides of the same coin
The reality of today’s experience economy
Designing brand experiences using the five elements of story
Paul Vieira: Principal Consultant – Digital Transformation – Online Business Systems
Paul is a seasoned speaker and strategist who helps companies create brand stories and experiences worth spreading. Paul has produced many award-winning campaigns, hundreds of pieces of branded content, and ground-breaking digital products and new media, including a scripted web TV show and virtual reality installation. He’s designed and led large-scale brand transformations and customer experience programs.
Our event sponsor: Online Business Systems
UXPA Sponsors: HORIZONTAL Talent and HAMM Interactive