Contextual Task Analysis for an Enterprise Mobile App

  • 12 Sep 2013
  • 6:30 PM - 8:30 PM
  • Trane, 4833 White Bear Parkway, St. Paul, MN 55110 (Free Parking)


  • Includes cost of event as needed
  • Includes cost of event as needed. May ask for proof of student status.

Registration is closed

Join us September 12th at Trane to hear Rachel Nilsson, Usability Analyst, discuss how her team used a contextual task analysis to set the scope and design of a mobile app for a building automation system.

Rachel’s team recently created a mobile app for a complex and full-featured HVAC system controller, which had previously only interfaced to a web application. When her team started planning the mobile app, there were wildly divergent ideas among the team and stakeholders about which features and data from the web application should make the jump to the mobile app. To answer that question, Rachel’s team conducted a contextual task analysis and used the data to set the scope and design of the app. The app release was successful, both in terms of the number of downloads and the response from customers.

Rachel’s presentation will walk us through how the contextual task analysis was planned and conducted and how the results were shared with the whole team and integrated into the design/development process for the app, including the successes and pitfalls encountered.

- Meet and greet with refreshments: 6:30 - 7:00 PM
- Presentation with Q&A: 7:00 - 8:30 PM
4833 White Bear Parkway
St. Paul, MN 55110
(Free Parking)
About the Speaker
Rachel Nilsson is a usability analyst for Trane. She has a PhD in Cognitive Psychology from the University of California, Santa Barbara. She has spent that last 10 years designing user interfaces and conducting UX research. She specializes in enterprise web applications and mobile apps. Prior to joining Trane, Rachel worked at Unisys.
About Trane
At Trane, we're all about air – cool air, warm air, clean air. As a world leader in air conditioning systems, services and solutions, we control the comfort of the air for people in homes and many of the world's largest and most famous commercial, industrial and institutional buildings. And we're applying Trane's expertise in environmental technology and energy conservation to make a difference in energy efficiency around the globe. We offer a broad range of energy-efficient heating, ventilation and air conditioning (HVAC) systems; dehumidifying and air cleaning products; service and parts support; advanced building controls and financing solutions. Our systems and services have leading positions in premium commercial, residential, institutional and industrial markets; a reputation for reliability, high quality and product innovation; and a powerful distribution network.

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