The UX Role in the AI Experience

What happens when Artificial Intelligence (AI) shows up on your product roadmap and it's not something users are asking for? Take a journey with us as Don Rosenthal walks through how he, a UX generalist, integrated his company’s desire to expand their capabilities while balancing the needs of their users. He'll talk about what role UX can play in designing an AI experience.

Don Rosenthal is an experience designer, tech enthusiast, epicure, woodworker, husband, and musichead based in Saint Paul. Currently working at Securian Financial helping people prepare for the unexpected by getting the most out of their employee benefits.

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