Training Series: Using Human-Centered Design to Build Better Products

  • 02 Oct 2020
  • 30 Oct 2020
  • 5 sessions
  • 02 Oct 2020, 12:00 PM 1:30 PM (CDT)
  • 09 Oct 2020, 12:00 PM 1:30 PM (CDT)
  • 16 Oct 2020, 12:00 PM 1:30 PM (CDT)
  • 23 Oct 2020, 12:00 PM 1:30 PM (CDT)
  • 30 Oct 2020, 12:00 PM 1:30 PM (CDT)
  • Webinar
  • 0


Registration is closed

October Workshop Series: Human-Centered Design

  • As a member benefit, this educational series is free to members. If you aren’t a member yet, you can join with registration.
  • Limited to 60 participants due to the interactive nature of the sessions.

Join us on a journey to demystifying human-centered design and building products and services centered around people, especially in an agile work environment.

This workshop will focus on the value of putting humans at the center of every business and design decision to build better products that are more likely to get adopted and used. Topics will range from fundamentals on human-centered design and applying different methodologies during various phases of the product development lifecycle. 

We will discuss the human information processing model and how knowledge about human capabilities and limitations play an important role in building better products. We will review various examples of how to apply these principles and best practices on UX teams.

Why attend?

  • Learn how to build better products, centered on human capabilities and limitations 

  • Learn how to introduce fewer errors in design and build desirable products

  • Learn why accessible software is better software

  • Learn about how the earlier that human-centered design principles are adopted, the lower the cost for change in future releases

  • Learn the value of personas and journey maps in agile environments

Learning outcomes:

  • Understand the history of human-centered design

  • How human-centered design fits into the product development lifecycle

  • How UX research can be used to apply human-centered design principles

  • Understanding cognitive capabilities and limitations

  • The value of designing for differences 

  • Understand the human information processing model

  • What is human error?

  • Latent conditions in software development

Presenter: Sangam Napit is a human-centered design expert who has conducted workshops on that topic over the last few years for the energy industry with a major focus on safety and risk management.  

He is currently building a re-imagined future for small business owners by identifying and setting product strategy, envisioning complex ecosystems, and inspiring teams to push the boundary of possibility. He has a demonstrated history of leading in multiple industries such as energy, retail, and financial services. He is skilled in Organizational Psychology, Human Factors, Ergonomics, Human-Centered Design, Entrepreneurship, and Team Building. He is a self-published author, a member at the Minneapolis City of Lakes Rotary, a mentor at Gener8tor and OnRamp Insurance Accelerator, and a contributor at Tech.MN. 

Schedule: 5 Fridays in October, from 12 - 1 p.m. (CST) via Zoom

We will send a link to registrants prior to the event. It will include group activities and breakouts.

Week 1: October 2

Topics: Terms & definitions, Purpose & philosophy of HCD, History, Regulatory requirements.
Exercise: Show TED Talk, then ask participants "Discuss how you might change or begin foundational research differently from what you are doing today."

Week 2: October 9

Topics: HCD and Product development lifecycle, Human factors, Why we are interested in HCD and benefits, Focus on design, Design for differences
Exercise: Name 50 States exercise

Week 3: October 17

Topics: Human information processing model, part I
Exercise: In your small groups, select a website of your choice and list the observable human-centered design principles in practice.

Week 4: October 23

Topics: Human information processing model, part II
Exercise: Redesign everyday things (based on what you have learned)

Week 5: October 30

Topics: Human Error, HCD, and Software design
Exercise: 2015 Jeep shifter kills actor, a UX problem

Location: Zoom Webinar

Join Slack channel: Stay connected with workshop participants before, during, and after by joining the #human-centered-design-workshop channel on UXPA-MN Slack. (Must be a member.)

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