Read:
Books
The Inclusion Nudges Guidebook by Lisa Kepinski and Tinna C. Nielsen
The Inclusion Nudges Guidebook gives you more than 100 examples of how you can reduce the influence of cognitive bias and increase inclusive decision making, collaboration, development, technology, leadership, innovation, and leverage the full potential of all people.
The great thing about this book is that it gives practical examples on how to get to the “root” of the issue. Not just designing interfaces they take a look at reducing bias in hiring, the workplace, and how organizations scope problems. Really practical read.
https://www.amazon.com/gp/product/B086PMRGNY
Design for Cognitive Bias by Dylan David Thomas
We humans are messy, illogical creatures who like to imagine we’re in control—but we blithely let our biases lead us astray. In Design for Cognitive Bias, David Dylan Thomas lays bare the irrational forces that shape our everyday decisions and, inevitably, inform the experiences we craft. Once we grasp the logic powering these forces, we stand a fighting chance of confronting them, tempering them, and even harnessing them for good. Come along on a whirlwind tour of the cognitive biases that encroach on our lives and our work, and learn to start designing more consciously.
https://abookapart.com/products/design-for-cognitive-bias
Thinking Fast and Slow by Daniel Kahneman
Daniel Kahneman and Amos Tversky proposed the concept of Cognitive Bias in a 1974 article in Science. Distilled in Thinking Fast and Slow, Daniel Kahneman defines an argument that human thought can fit into two categories System 1 – “Fast”, and System 2 – “Slow”. In the second section he puts this to the test against a variety of biases and heuristics.
https://us.macmillan.com/books/9780374533557/thinkingfastandslow
Articles
52 UX Cards to Discover Cognitive Biases by Stephanie Walter
“The list of cognitive biases is long and might look downright frightening for many people. To make this easier to digest, Laurence Vagner and Stephanie Walter selected 52 out of the list and organized them into 5 categories. They use these cards to run some pretty cool workshops! Check it out!”
https://stephaniewalter.design/blog/52-ux-cards-to-discover-cognitive-biases/
The Cognitive Biases Tricking your Brain by Ben Yagoda
This article from The Atlantic dives into some common cognitive biases that affect everyday life. How we trade-off between two future movies, and heavily weigh the one closer to the present.
https://www.theatlantic.com/magazine/archive/2018/09/cognitive-bias/565775/
How to stop cognitive bias from affecting our decisions by Carey K. Morewedge
In this opinion article, Carey shares the story of the 1986 Challenger Disaster and how cognitive bias may have led to the outcome and how training could lead to better outcomes for everyone.
https://thehill.com/opinion/finance/467892-how-to-stop-cognitive-bias-from-affecting-our-decisions/
Cognitive Bias Codex by John Manoogian III and Buster Benson
An infographic that organizes the cognitive biases that we as humans have into 4 main categories: What Should We Remember, Need To Act Fast, Not Enough Meaning, and Too Much Information. Didn’t know that you were going to get some information architecture this month, did ya?
Simplified – By Buster Benson – https://medium.com/thinking-is-hard/4-conundrums-of-intelligence-2ab78d90740f
The Original – Wikimedia ( John Manoogian III and Buster Benson) – https://upload.wikimedia.org/wikipedia/commons/c/ce/Cognitive_Bias_Codex_With_Definitions%2C_an_Extension_of_the_work_of_John_Manoogian_by_Brian_Morrissette.jpg
For Sale – Design Hacks – https://www.designhacks.co/products/cognitive-bias-codex-poster
Watch:
Why you think you’re right, even if you’re wrong by Julia Galef
In this Ted talk, Julia Galef shares a mental model of a Soldier and Scout mindset and how it shapes our reasoning and why sometimes we think we’re right, even if we’re wrong. She argues that having a Scout’s mindset sets us up to understand the world as it is and provide to others the best possible information. Even if it is to our own detriment.
https://www.youtube.com/watch?v=w4RLfVxTGH4
Unconscious bias: Stereotypical hiring practices. By Gail Tolstoi-Miller
Gail is a recruiter and career coach. She shares a story of how unconscious bias about how the perfect candidate was overlooked and a candidate was dismissed based on a “gut feeling”. Everything on your resume can be something that triggers unconscious bias for hiring managers. She argues that saying “So what?” might be the pause we need to understand if the piece of information we’re biased against is actually worth considering. After all, our individual differences help build our collective strength.
https://www.youtube.com/watch?v=QCFb4BiDDcE
We all have implicit biases. So what can we do about it? By Dushaw Hockett
If we want to move to a radically different place and a radically better place on issues of race and difference in this country we have to pay attention to implicit bias. So what is implicit bias? Dushaw Hockett
https://www.youtube.com/watch?v=kKHSJHkPeLY
Listen:
Erika Hall & David Dylan Thomas
In this episode “Just Enough Research” author Erika Hall and I discuss the pitfalls of polling, the need for humility in research, James Baldwin, and why design needs to interrogate capitalism. And that’s just for starters.”
https://podtail.com/en/podcast/the-cognitive-bias-podcast/erika-hall/
Eri O’Diah – The Role of Human Bias in Artificial Intelligence
Eri is a seasoned strategist who has been applying experience as a creative at the intersection of Black, immigrant, millennial, women to deconstruct biased systems and advocate for equitable social outcomes. A leading priority of her work currently, is the study of unconscious bias and how deep learning and emerging technologies can be used to better understand and accelerate the deconstruction of cognitive bias and reduce the impact on marginalized groups.
https://podcasts.apple.com/us/podcast/eri-odiah-the-role-of-human-bias-in-artificial-intelligence/id1515976660?i=1000549665532
Bias on the web by Ricardo Baeza-Yates
In this episode, they zoom in on Ricardo’s research on Bias from the last 12 years. We discuss the many different types of biases that are out there, zoom in on bias on the web and bias in recommender systems. Beyond that, Ricardo shares valuable advice about what we can all do to become more aware of our own biases.
https://www.deus.ai/podcast/bias-on-the-web