Join us Thursday, May 9th, to hear Ryan Armbruster discuss the interrelationship between design and innovation and the role that service design plays.
Design and Innovation. By themselves, two words that are very broad and generally misunderstood. Moving these forward within organizations is partly about understanding each of them, and also how they rely on each other for success. In this presentation, Ryan will share frameworks for explaining and understanding this interrelationship which has been effective at helping leaders grasp and pursue design and innovation effectively within their organizations. In addition, he will share recent examples of how UnitedHealth Group, one of the largest and most diversified companies in the healthcare industry, is applying service design to enable more successful innovation.